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DMMerrorpage

DMM error page when you try to load the game outside Japan

Ordinarily, one must live in Japan in order to play Touken Ranbu. However, it is still possible to play the game by either using a proxy connection or faking the region flag. The browser cookie method below does the latter, allowing you to play the game. Kindly note that all of these methods should be used at your own risk. We shall hold no responsibility should any of the following methods causes your account to be banned.

Note: If you have previously installed plug-ins to bypass the region lock (such as KC3) for other netgames on DMM (e.g. Kancolle) there is no need to overwrite said plug-in with this cookie.

Please consider installing the Touken Ranbu Pocket smartphone app if you want to play on a tablet or smartphone device.

Option 1: Editing DMM Cookie's Region Flag Edit

Due to changes in DMM's domain name, players outside of Japan using the cookie method may be locked out. This is not a recommended method to do. If this does not work for you, consider using the VPN method listed below.
Proxy Connection Cookie Method TKRB10:46

Proxy Connection Cookie Method TKRB

Please follow these timestamps to go to your desired browser. Proxy Safety? 1:03 Tl;dr instructions 2:00 Google Chrome 2:18 Safari 5:46 Firefox 7:59

Usage Edit

  • Step 1 and Step 2
  • Step 3
  • Step 4
  1. Go to www.dmm.com.
  2. Log in to your DMM account.
  3. Afterwards, you must switch the language of the site from English to Japanese (日本語) at the top of the site.
  4. Make sure the page has completely loaded. Then, open the Developer Bar (F12), copy and paste the cookie lines into the Console, and press Enter/Return.
  5. Go directly to the game using this link .

Cookie Lines

document.cookie = "cklg=welcome;expires=Sun, 09 Feb 2019 09:00:09 GMT;domain=.dmm.com;path=/";
document.cookie = "cklg=welcome;expires=Sun, 09 Feb 2019 09:00:09 GMT;domain=.dmm.com;path=/netgame/";
document.cookie = "cklg=welcome;expires=Sun, 09 Feb 2019 09:00:09 GMT;domain=.dmm.com;path=/netgame_s/";
document.cookie = "ckcy=1;expires=Sun, 09 Feb 2019 09:00:09 GMT;domain=.dmm.com;path=/";
document.cookie = "ckcy=1;expires=Sun, 09 Feb 2019 09:00:09 GMT;domain=.dmm.com;path=/netgame/";
document.cookie = "ckcy=1;expires=Sun, 09 Feb 2019 09:00:09 GMT;domain=.dmm.com;path=/netgame_s/";

Note: If your console returns the line "ckcy=1;expires=Sun, 09 Feb 2019 09:00:09 GMT;domain=log-netgame.dmm.com;path=/", that is normal behavior and the method should still work.

You may also use this Chrome extension to bypass the area error on DMM.

Alternate Way to Access the Console Edit

If you are unable to find the Console in the Developer Bar, the following shortcuts can be used to access it instead:

  • Chrome: Ctrl-Shift-J (Windows), Cmd-Opt-J (Mac)
  • Firefox: Ctrl-Shift-K (Windows), Cmd-Opt-K (Mac)
  • Safari: Cmd-Opt-C (Mac)
  • Opera: Ctrl-Shift-I, Select 'Console' (Windows)

Advantages Edit

  • Works for any OS or browser
  • You do not need to download or install any third-party software
  • You will have access until you specifically clear your browser cookies
  • It is fast since you'll be using your direct internet connection

Disadvantages Edit

  • Does not work for some users

How it works Edit

Region cookies & How it works (From the Kantai Collection Wiki)

  1. With this, you are using the browser's developer tools console to write cookies on your computer. Nothing has been transmitted to the server at this point.
  2. Once you have refresh DMM, it will now check for the cookies. Your browser now includes these cookies as part of the HTTP header on your refresh.
  3. DMM will now see the new region flag on the cookies, (which they do not know you faked since it was given by your browser) and grant you access.
  4. Choose your netgame and have fun playing the game.

Option 2: Using VPN Edit

If you have tried the cookie method and it did not work for you, you might have to clear cookies to try on VPN, or else you will still get a region locked error.

Usage Edit

Please choose one of the following options for VPN:

SoftEther VPN Client + VPN Gate Client Plugin - SoftEther website VPN Gate Client ZIP file download Tutorial from VPN Gate website

  1. Extract the .zip to a folder, open the .exe file to install client+plugin.
  2. Login to DMM's website first. (Recommended)
  3. Open SoftEther VPN Client and choose "VPN Gate Public VPN Relay Servers".
  4. In the new window, you can sort the servers by region (e.g. Japan), choose the ones with the smallest ping.
  5. Choose "Use UDP Protocol" and click OK.
  6. Go to http://pc-play.games.dmm.com/play/tohken/ and wait until the game startup screen shows.
  7. Go back to VPN Client, right-click "VPN Gate Connection" and click "Disconnect".


SetupVPN - Website

  1. Install SetupVPN.
  2. Create an account. After you have successfully created the account, check your e-mail for verification (check Spam folder if it's not in your Inbox).
  3. Log in to SetupVPN. Do not turn on the VPN yet.
  4. Log in to DMM via this link. After it loads, go to your SetupVPN and change location by selecting 'Japan' then turn on your VPN.
  5. Go to the game's page.
  6. When you see the green start up screen, turn off your VPN.

Notes Regarding SetupVPN

  • SetupVPN will block access to any banners below the game. If you cannot load any of the pages, turn SetupVPN off or use a different VPN.


TunnelBear - Website

  1. Download TunnelBear.
  2. Create an account. After you have successfully created the account, check your e-mail for verification (check Spam folder if it's not in your Inbox).
  3. Log in to TunnelBear. Do not turn on the VPN yet.
  4. If your browser is open during the connection setup, restart it.
  5. Log in to DMM via this link. After it loads, go to your TunnelBear and change location by selecting 'Japan' then turn on your VPN.
  6. Go to the game's page.
  7. When you see the green start up screen, turn off your VPN.

Notes Regarding TunnelBear

  • Chrome has a TunnelBear extension in its webstore so you do not need to download of the site unless you are using another browser.
    • You still need to create an account which you can make through the extension.
    • Verify your account. Log in to DMM via this link.
    • After it loads, go to your TunnelBear and change location by selecting 'Japan' then connect to your VPN.
    • Go to the game's page.
    • When you see the green start up screen, turn off your VPN.
  • As a free user, you have limited data per month. Make sure you turn off VPN once you log in.


Advantages Edit

  • Does not require the need to use region cookies as mentioned in the foremost option towards the top.
  • Shows your IP address conveniently as Japanese IP address or whichever IP address that you chose.

Disadvantages Edit

  • It is complex to setup and may require networking knowledge to make the most of it.
    • Troubleshooting when connecting via VPN may become more complex and harder to diagnose.
  • It is susceptible to Man in the middle attack (MitM attack) as compromised host can render your visits to various sites be intercepted.
  • It is NOT recommended to be used especially when you are handling sensitive data such as when entering your card details - see former point about MitM attack.


Option 3: HTML Page Edit

Requires initial use of VPN to load the game.

Usage Edit

  • Use VPN to load game. Once loaded completely, save the web page as HTML only.
  • Open the saved web page without VPN. If you are already logged in at DMM, it should load the game correctly.
    • First time users may encounter an error page requiring you to allow access to flash. Clicking on the line of words that are coloured differently should unblock flash.
  • Saved pages that haven't expired might be misused easily to bypass DMM account logins. Please remember to delete your pages after use, especially in public computers.

Advantages Edit

  • Minimal use of VPN at the beginning.
  • Copy paste the HTML page to use elsewhere is feasible.

Disadvantages Edit

  • The page apart from the game looks weird.
  • Clicking any links in the page will cause disconnection.
  • Leaving game idle will cause disconnection.

Option 4: Reverse Proxy Edit

Fixes the IP of DMM sites in your computer to bypass their DNS routing.

Usage Edit

  • Open the hosts file in your computer using administrative privilege. (In win 7+ it should be c:\windows\system32\drivers\etc\hosts)
  • The file can be edited using any text editor such as Notepad, Notepad++. Add in the following lines, then save.
106.186.27.62 www.dmm.com
106.186.27.62 www.dmm.co.jp
106.186.27.62 pc-play.games.dmm.com
  • Open the game using the direct link [1]
    • First timers may encounter the page asking you to change your password. If this happens, undo the changes you made in the hosts file first. Then you will need to use VPN to click the link asking you to change password, then in the subsequent page issue to your email the link to change your password. Turn off VPN while changing your password. After changing password, amend the hosts file again. You should be able to access game using the direct link.
  • For more information, please check this document.

Advantages Edit

  • An almost permanent fix that does not require you to do anything after the initial setup.

Disadvantages Edit

  • Should DMM change their IP address, the whole fix would fail.
  • It is susceptible to Man in the middle attack (MitM attack) as compromised host can render your visits to various sites be intercepted.
  • It is NOT recommended to be used especially when you are handling sensitive data such as when entering your card details - see former point about MitM attack.

Troubleshooting Edit

  1. If the above method does not work for you and you cannot access the game, ensure the following:
    • You aren't using private browsing / incognito window
    • Adobe Flash Player is enabled
    • Your browser doesn't routinely clear cookies
    • Your internet connection is working
    • Your internet connection is not blocking DMM's API
    • Your browser does not have Parental Controls on
  2. If you made sure these are correct and the above method still doesn't work, try some of the following:
    • Refresh the page after entering the lines into the console and hitting return
    • Clear cache/cookies and enter the lines into the console again
    • Reinstall/update Adobe Flash Player
    • Set an exception for DMM.com in your firewall
    • Reset your internet connection
    • Turn your computer off and on again

Other Edit

  1. If you have already been playing for a while and the game prompts you to choose a new server, do NOT choose a new server. Simply log out and log back in so that you do not get the message again. Choosing a new server may reset all of your progress in game.
  2. If you have already chosen a new server:
    • Attempt to reset the page and go to the direct link
    • Try to log out and back in
    • Reset your computer
    • If the above does not work, your progress may have been deleted permanently.

White Screen ProblemEdit

Please refer to the following solutions to fix the white screen issue when opening the game:

Enable Flash Player - Method 1
  1. Open the game page
  2. Click the ! icon on the left side of the address/URL bar
  3. Locate Flash, click the drop-down menu beside it, select Always allow on this site
  4. Refresh the page
Enable Flash Player - Method 2
  1. Click Settings from the menu at the top right of the screen
  2. Scroll down to the bottom of the page and click Advance/Show advanced settings
  3. Click Privacy Content Settings under Privacy and security
  4. Click Flash, click Add beside Allow, add http://www.dmm.com:80
  5. Open/Refresh the game page
Enable Javascript - Method 1
  1. Open the game page
  2. Click the ! icon on the left side of the address/URL bar
  3. Locate Javascript, click the drop-down menu beside it, select Always allow on this site
  4. Refresh the page
Enable Javascript - Method 2
  1. Click Settings from the menu at the top right of the screen
  2. Scroll down to the bottom of the page and click Advance/Show advanced settings
  3. Click Privacy Content Settings under Privacy and security
  4. Click Javascript, click Add beside Allow, add http://www.dmm.com:80
  5. Open/Refresh the game page
Reset Browser Settings (Not Recommended)
  1. Click Settings from the menu at the top right of the screen
  2. Scroll down to the bottom of the page and click Advance/Show advanced settings
  3. Scroll down to the bottom of the page and Click Reset


If none of the solutions above helped, please consider using a different browser.


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Start a Discussion Discussions about Proxy Connection and Troubleshooting

  • [IMPORTANT UPDATE] Regarding Blocked Access to Touken Ranbu

    307 messages
    • A second ago I tried to access the game, but it showed me that I had logged out of my VPN profile ( I use SetupVPN ). When I entered my email ...
    • 46.10.96.45 wrote:A second ago I tried to access the game, but it showed me that I had logged out of my VPN profile ( I use SetupVPN ). Whe...
  • i can open my tkrb

    4 messages
    • I can recommend a good VPN or if you want, I can certainly tell you how to get the game via cellphone.
    • Does anyone know how to connect with OS Mac?

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